Signed in as:
filler@godaddy.com
Signed in as:
filler@godaddy.com
TERMS OF SERVICE
Last Updated: July 22, 2026
The team at The Mom Box understands that terms and conditions can be lengthy. However, we want our subscribers and customers to fully understand our policies so that receiving and enjoying The Mom Box remains a positive, supportive, and rewarding experience.
Please read these Terms of Service (“Terms”) carefully before accessing or using www.themomboxfit.com and any associated website, customer account, subscription service, digital resource, product, feature, content, or service operated by The Mom Box. Collectively, these are referred to in these Terms as the “Site” or “Service.”
The Service is operated by The Mom Box (“The Mom Box,” “we,” “us,” or “our”), a Canadian subscription box business.
By accessing the Site, creating an account, purchasing a product, subscribing to The Mom Box, downloading or using our digital resources, or otherwise using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with any part of these Terms, you must not access or use the Service.
Nothing in these Terms is intended to limit, waive, exclude, or replace any rights or remedies that cannot legally be limited or excluded under applicable Canadian federal, provincial, or territorial consumer protection legislation.
1. Eligibility
By accessing the Site, creating an account, purchasing a product, or subscribing to The Mom Box, you represent and warrant that you are at least 18 years of age and possess the legal capacity and authority to enter into a binding agreement.
Individuals under the age of majority in their province or territory of residence may only access or use the Service under the supervision of a parent or legal guardian. The parent or legal guardian must review and agree to these Terms on the individual’s behalf and is responsible for the individual’s use of the Service.
You may not use the Service or make a purchase if doing so is prohibited under the laws applicable to you.
You agree to provide accurate, complete, and current information when creating an account, purchasing a product, or subscribing to the Service.
2. Health and Safety Disclaimer
The Mom Box may include wellness, fitness, nutrition, self-care, beauty, lifestyle, food, beverage, supplement, or personal-care products supplied or manufactured by independent third-party brands.
The contents of each box may vary. Products may contain ingredients or materials that could cause an allergic reaction, sensitivity, intolerance, irritation, or other adverse response.
It is the subscriber’s sole responsibility to:
The Mom Box does not manufacture most products included in its subscription boxes and does not independently verify every ingredient, manufacturing process, label, nutritional claim, allergen statement, or safety representation supplied by a third-party manufacturer.
Product ingredients, formulations, packaging, labels, and manufacturing processes may change without notice. Subscribers should always rely on the information printed on the product’s current packaging rather than information contained in previous boxes, photographs, advertisements, social-media posts, or product descriptions.
The Mom Box and its owners, directors, officers, employees, contractors, representatives, and suppliers are not responsible for an allergic reaction, sensitivity, intolerance, injury, illness, loss, or other adverse response resulting from the use, misuse, consumption, storage, handling, or application of a product, except to the extent that liability cannot legally be excluded under applicable law.
Medical, Nutritional and Fitness Disclaimer
The Site, subscription boxes, meal plans, recipes, workout plans, fitness suggestions, wellness information, product descriptions, social-media content, emails, downloadable materials, and other resources offered by The Mom Box are provided for general informational and educational purposes only.
They are not intended to constitute or replace medical advice, medical treatment, diagnosis, nutritional counselling, mental-health care, physiotherapy, rehabilitation, personal training, or advice from a qualified healthcare professional.
The Mom Box does not make any representation that a product, meal plan, recipe, workout, wellness practice, or other resource is appropriate or safe for every person.
Before beginning a new workout program, changing your diet, taking a supplement, or using a wellness product, you should consult an appropriately qualified healthcare professional, particularly if you:
You are responsible for stopping any activity or discontinuing any product that causes pain, dizziness, irritation, discomfort, an allergic reaction, or another adverse response and obtaining appropriate professional assistance where necessary.
Results from fitness, nutrition, or wellness resources will vary. The Mom Box does not guarantee weight loss, muscle gain, improved health, improved fitness, increased energy, or any other particular result.
3. Subscriptions, Billing and Cancellations
Initial Billing and Automatic Renewals
All new subscriptions are billed immediately when the subscription order is completed, unless a different billing arrangement is clearly disclosed at checkout.
Following the initial charge, monthly subscriptions will automatically renew and be billed on the 28th day of each month, unless the subscription is cancelled before the applicable cancellation deadline or a different renewal date is clearly identified during checkout.
By purchasing an automatically renewing subscription, you authorize The Mom Box and its third-party payment processor to charge the payment method associated with your account for:
Your subscription will continue to renew until it is cancelled in accordance with these Terms.
The exact subscription price, billing frequency, products or services included, shipping charges, and applicable taxes will be displayed before you complete your purchase.
Currency
Unless otherwise expressly stated, all prices, subscription fees, shipping charges, credits, and refunds displayed on the Site are stated and processed in Canadian dollars (CAD).
Your financial institution or payment provider may impose additional fees in connection with your transaction. The Mom Box does not control and is not responsible for fees charged directly by your financial institution or payment provider.
Changes to Subscription Pricing
We may change the price of a subscription, shipping charge, or included service from time to time.
Where required by applicable law, we will provide advance notice of a material change before the new price is charged. The notice may be provided through email, the Site, your customer account, or another reasonable method.
By continuing your subscription after the effective date of the disclosed change, you agree to the new price. You may cancel your subscription before the change takes effect if you do not wish to accept it.
Cancellation Policy
You may cancel your subscription at any time.
To prevent the next scheduled renewal charge, your cancellation request must be completed or received at least 48 hours before the next scheduled renewal date, which is generally the 28th day of the month.
Subscriptions may be cancelled through the customer account section of www.themomboxfit.com or by contacting themomboxfit@gmai.com
A cancellation is effective only when it has been successfully submitted through the customer account or received by The Mom Box. We may send a confirmation of cancellation by email. You should retain the cancellation confirmation for your records.
If your cancellation request is received after the cancellation deadline and the next subscription payment has already been processed, the cancellation will normally apply to the following renewal period.
This cancellation policy does not limit any additional cancellation right or cooling-off period available to you under applicable federal, provincial, or territorial consumer protection legislation.
No Prorated Subscription Refunds
Except where required by applicable law or expressly stated in these Terms, cancelling a subscription does not entitle you to a prorated refund for any part of a subscription period that has already been billed.
If a subscription box has already been processed, prepared, packed, or shipped before a cancellation is received, that box may still be delivered and the related charge may remain payable.
Failed Payments
If we are unable to process a subscription payment, we or our payment processor may attempt to process the payment again.
We may pause or cancel a subscription where payment cannot be completed. You remain responsible for valid charges incurred before the subscription is paused or cancelled.
You are responsible for keeping your payment method, billing information, shipping address, and contact information current.
Subscription Availability
Subscription availability may be limited. We reserve the right to limit the number of subscriptions available, establish waiting lists, suspend new subscriptions, or discontinue a subscription plan.
If we discontinue a prepaid subscription before all prepaid boxes have been supplied, we will provide an appropriate refund or credit for any affected undelivered period, subject to applicable law.
4. Taxes and Orders
Canadian Customers
The Mom Box is a Canadian business. Unless otherwise disclosed, orders are processed and shipped from within Canada.
The total price charged to Canadian customers may include:
Applicable taxes are generally calculated according to the shipping destination and the tax rules in effect at the time of purchase.
We will not add undisclosed mandatory charges after you have agreed to the purchase. Government-imposed sales taxes may be calculated and displayed during checkout.
International Orders
The Mom Box may choose to offer shipping outside Canada to certain destinations. International shipping availability will be displayed during checkout.
International customers are responsible for ensuring that ordered products may legally be imported into and used in their destination country.
International orders may be subject to customs charges, import duties, taxes, brokerage fees, handling charges, or other government or carrier-imposed fees. Unless expressly stated otherwise at checkout, these amounts are not included in the purchase price and are the customer’s responsibility.
The Mom Box does not control customs processing and cannot guarantee that an international shipment will not be delayed, opened, inspected, refused, or assessed additional fees.
If an international shipment is rejected, refused, abandoned, or returned because the customer failed to pay applicable import charges or comply with local import requirements, any refund will be determined after deducting non-refundable shipping expenses, return expenses, duties, fees, or other costs incurred by The Mom Box, to the extent permitted by law.
5. Purchases and Payments
When purchasing a subscription, product, service, or digital resource through the Site, you may be asked to provide information relevant to your purchase, including:
You represent and warrant that:
By submitting payment information, you authorize us to provide relevant transaction information to third-party payment processors, financial institutions, fraud-prevention providers, shipping providers, e-commerce platforms, and other service providers where reasonably necessary to complete and administer your purchase.
Payment-card information may be collected and processed directly by a third-party payment processor. The Mom Box may not directly receive or retain your full payment-card number.
We reserve the right to refuse, limit, suspend, or cancel an order or subscription for legitimate reasons, including:
If we cancel an order after payment has been successfully processed, we will issue a refund for the cancelled portion using the original payment method, unless another remedy is agreed upon or permitted by law.
Product Availability and Substitutions
Products shown in advertising, previews, previous boxes, social-media content, or photographs are not guaranteed to be included in every box unless expressly stated.
Product availability may change because of supplier shortages, manufacturing delays, shipping delays, discontinued products, safety concerns, or circumstances outside our reasonable control.
We may replace an unavailable product with another product that we reasonably consider to have a similar purpose or retail value. Colours, flavours, scents, sizes, packaging, brands, or product varieties may differ between boxes.
Where a specific product is essential to a particular purchase, this will be stated in the applicable product or subscription description.
Promotional Codes and Discounts
Promotional codes, discounts, referral credits, or special offers:
Unless otherwise stated, a promotional price may apply only to the initial subscription period. Regular subscription pricing may apply to future renewals.
6. Shipping, Delivery, Damages and Refund Policy
Shipping and Delivery
Orders are shipped through independent third-party carriers.
Shipping methods, estimated delivery periods, and shipping charges will be displayed during checkout or otherwise communicated to the customer.
Delivery dates are estimates only and are not guaranteed. Delivery may be affected by weather, carrier delays, labour disruptions, customs processing, address errors, supply interruptions, natural disasters, or other circumstances outside our reasonable control.
The Mom Box is not responsible for delays caused solely by a third-party carrier or circumstances beyond our reasonable control. However, nothing in these Terms limits any delivery right or remedy that cannot legally be excluded under applicable consumer protection legislation.
Customers are responsible for providing a complete and accurate shipping address before an order is processed.
If an order is returned because an address was incorrect, incomplete, inaccessible, or no longer current, the customer may be responsible for reasonable reshipping charges, except where the error was caused by The Mom Box.
You must update your shipping address before the applicable monthly processing deadline. Updating your address after a box has been processed or shipped may not redirect that shipment.
Lost, Missing or Misdelivered Shipments
A shipment shown as delivered by the carrier but not received should be reported to us as soon as reasonably possible.
Before contacting us, customers should:
We may require reasonable information or cooperation so that we can investigate the shipment with the carrier.
Available remedies may include a replacement, store credit, or refund, depending on the circumstances, product availability, carrier investigation, applicable law, and whether the loss resulted from an incorrect address supplied by the customer.
Reporting Missing or Damaged Items
Missing products, damaged products, or damaged shipments must be reported within 30 days of the shipping dateor within another period required by applicable law.
Reports should be submitted to [The Mom Box support email]and should include:
Claims will be reviewed by our customer-support team.
We may be unable to approve a claim where the customer disposes of the product, shipping packaging, or shipping label before we have had a reasonable opportunity to assess the issue.
Exterior Packaging
Minor dents, scratches, creases, tears, scuffs, markings, or other cosmetic damage to exterior shipping packaging do not necessarily indicate that the products inside are damaged.
A replacement or refund will not normally be issued solely because the exterior shipping box or a product’s retail packaging has minor cosmetic damage, provided the product remains complete, safe, functional, sealed where applicable, and suitable for its intended use.
This does not apply where the packaging damage makes the product unsafe, contaminated, unusable, incomplete, or materially different from what was purchased.
Replacements
Where an included product is confirmed to be missing, defective, unsafe, or materially damaged, we may provide:
Where an identical replacement is available, we may offer a replacement instead of a refund, subject to the customer’s rights under applicable law.
Replacement products remain subject to availability.
Returns
Because The Mom Box may contain food, beverages, supplements, cosmetics, skincare products, personal-care products, hygiene-related items, or other products that cannot safely be restocked after delivery, returns may not be accepted for change-of-mind reasons.
Products must not be returned without prior authorization from The Mom Box.
Unauthorized returns may be refused or may not qualify for a refund.
This return limitation does not apply to defective, unsafe, incorrectly supplied, misrepresented, or damaged products where a return, refund, repair, replacement, or other remedy is required under applicable law.
Refunds
Except where required by law, refunds are assessed according to the circumstances of the request.
Approved refunds will normally be issued to the original payment method. Processing times may vary depending on the payment provider or financial institution.
Original shipping charges may be non-refundable where an order was correctly fulfilled and delivered.
The Mom Box will not deny a refund, cancellation, replacement, or other remedy where that remedy is required under applicable Canadian federal, provincial, or territorial law.
Digital Products
Meal plans, workout plans, recipes, guides, downloadable files, links, videos, and other digital resources may be provided as part of a subscription or separate purchase.
Digital resources are licensed for the customer’s personal, non-commercial use only.
Except where required by law, digital resources that have already been delivered, downloaded, accessed, or made available may be non-refundable.
7. User Accounts
When creating an account, you must provide information that is accurate, complete, and current.
Failure to provide accurate information, or maintaining information that is materially false, outdated, or incomplete, may constitute a breach of these Terms and may result in an account, purchase, or subscription being suspended or terminated.
You are responsible for:
You must notify us promptly if you believe:
You may not impersonate another individual, create an account using false information, access another customer’s account without permission, interfere with the operation of the Site, or use the Service for an unlawful purpose.
We reserve the right to require a password reset, temporarily restrict account access, or take other reasonable protective measures where we suspect unauthorized activity or a security risk.
Personal information collected through the Site will be handled in accordance with The Mom Box’s Privacy Policy and applicable Canadian privacy legislation.
8. Intellectual Property
The Service and its original content, branding, written materials, graphics, logos, photographs, videos, designs, downloads, workout plans, meal plans, recipes, guides, templates, product arrangements, Site features, functionality, and other materials created by or for The Mom Box are owned by The Mom Box or used under licence.
These materials are protected by Canadian and international copyright, trademark, and other intellectual-property laws.
The name The Mom Box, its logos, slogans, designs, and other brand elements may not be copied, reproduced, modified, displayed, distributed, used, or associated with another product, service, business, website, or social-media account without our prior written consent.
Subject to these Terms, The Mom Box grants customers a limited, personal, non-exclusive, non-transferable, non-sublicensable, and revocable licence to access and use purchased or subscription-based digital materials for personal and non-commercial purposes.
You may not:
Third-party products, trademarks, brand names, labels, and product content remain the property of their respective owners.
The inclusion of a third-party product in The Mom Box does not transfer ownership of that brand’s intellectual property to The Mom Box.
9. External Links and Third-Party Services
The Site, subscription materials, emails, QR codes, digital resources, or social-media content may contain links to websites, applications, products, services, or resources operated by independent third parties.
The Mom Box does not control and is not responsible for the availability, accuracy, content, security, products, services, accessibility, privacy policies, or business practices of third-party websites or services.
Links are provided for information or convenience and do not necessarily constitute an endorsement, sponsorship, partnership, warranty, or recommendation.
Your use of a third-party website or service is governed by that third party’s own terms, policies, and practices.
You access third-party websites and services at your own discretion and should review the applicable terms and privacy policies before providing personal information or making a purchase.
The Mom Box may also rely on third-party platforms and service providers for:
We are not responsible for interruptions or failures caused solely by a third-party service provider, except to the extent that responsibility cannot legally be excluded.
10. Contests and Promotions
The Mom Box may offer contests, giveaways, referral programs, discount campaigns, sweepstakes, or other promotions.
Each promotion may be governed by separate official rules, eligibility requirements, entry periods, prize descriptions, geographic restrictions, skill-testing requirements, odds disclosures, and other conditions.
You should review the official rules before entering a promotion.
Where promotion rules conflict with these Terms, the promotion rules will apply to that promotion.
Unless otherwise stated, promotions:
The Mom Box may disqualify entries involving fraud, automated entry methods, false information, tampering, abuse, or a violation of the applicable promotion rules.
Social-media platforms on which a promotion is advertised are not sponsors or administrators of the promotion unless expressly stated.
11. Suspension and Termination
We may suspend, restrict, or terminate an account, subscription, order, or access to the Service where reasonably necessary, including where:
Where appropriate and reasonably practicable, we may provide notice or an opportunity to correct the issue before terminating access. Immediate suspension or termination may occur where there is suspected fraud, unlawful conduct, a security risk, abusive conduct, or a serious breach.
Upon termination, your right to access or use the affected portion of the Service will cease.
Termination does not eliminate payment obligations or liabilities that arose before termination.
Provisions that by their nature should remain effective after termination will survive, including provisions concerning intellectual property, payment obligations, disclaimers, limitations of liability, indemnification, governing law, and dispute resolution.
Where The Mom Box terminates a prepaid subscription for reasons unrelated to a subscriber’s breach, fraud, misconduct, or payment failure, we will provide an appropriate refund or credit for affected undelivered subscription periods, subject to applicable law.
12. Limitation of Liability and Disclaimers
Your use of the Service is at your own risk, subject to the consumer protections and legal rights available to you under applicable law.
Except where prohibited by law, the Service is provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, The Mom Box does not represent or warrant that:
To the fullest extent permitted by applicable law, The Mom Box and its owners, directors, officers, employees, contractors, representatives, affiliates, suppliers, and service providers will not be liable for indirect, incidental, special, aggravated, exemplary, punitive, or consequential damages arising from or related to:
Where liability may lawfully be limited, the total aggregate liability of The Mom Box arising out of or relating to a particular order, subscription, product, or Service will not exceed the total amount paid by the customer to The Mom Box for the order, subscription period, product, or Service giving rise to the claim.
The limitations in this section do not apply to liability that cannot legally be excluded or limited, including any non-waivable consumer right, statutory warranty, or remedy available under applicable federal, provincial, or territorial law.
Some jurisdictions do not permit the exclusion of certain warranties or the limitation of certain damages. In those jurisdictions, the exclusions and limitations in this section will apply only to the maximum extent permitted by law.
13. Indemnification
To the extent permitted by law, you agree to indemnify and hold harmless The Mom Box and its owners, directors, officers, employees, contractors, agents, representatives, licensors, and service providers from claims, losses, damages, liabilities, penalties, costs, or reasonable legal expenses arising directly from:
This obligation will not apply to the extent that a claim or loss was caused by the negligence, misconduct, breach of contract, or violation of law by The Mom Box or another indemnified party.
Nothing in this section requires a consumer to indemnify The Mom Box for liabilities that cannot legally be transferred or excluded under applicable consumer protection law.
14. Governing Law
These Terms and any dispute arising from or relating to the Service will be governed by the applicable laws of the Province of Ontario and the federal laws of Canada applicable in Ontario, without regard to conflict-of-law principles.
Subject to any mandatory consumer right to bring a claim in another jurisdiction, the courts located in Ontario will have jurisdiction over disputes arising from or relating to these Terms or the Service.
Nothing in this section limits any right available to a consumer under the mandatory laws of the province or territory in which the consumer resides.
Our failure to enforce a provision of these Terms will not constitute a waiver of that provision or any other right.
If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the minimum extent necessary. The remaining provisions will continue in full force and effect.
These Terms, together with any applicable Privacy Policy, Refund Policy, Subscription Policy, promotion rules, and terms displayed at checkout, constitute the agreement between you and The Mom Box regarding the applicable Service.
15. Changes to These Terms
We reserve the right to modify or replace these Terms from time to time.
Changes may be made to reflect:
The “Last Updated” date at the beginning of these Terms identifies when the latest revision became effective.
Where a change is material or where notice is required by law, we will provide reasonable notice before the change takes effect. Notice may be provided through email, the Site, your customer account, or another reasonable method.
Changes will not retroactively remove rights or remedies that have already arisen unless permitted by law.
Your continued use of the Service after revised Terms take effect constitutes your acceptance of the revised Terms.
If you do not agree with a material change, you must stop using the Service and cancel any affected subscription before the change takes effect.
You are responsible for periodically reviewing these Terms.
16. Contact Us
Questions, concerns, cancellation requests, damaged-item reports, or other inquiries regarding these Terms or the Service may be directed to:
The Mom Box
Canada
Email: themomboxfit@gmail.com
Website: www.themomboxfit.com
Please include your name, order number, and a clear description of your inquiry so that we can respond appropriately.
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.